Donor Experience Summit – London
Program
1-Day Conference
Executive Customer Summit 80 Attendees
London, England
Client
Fundraise Up
Fundraise Up partnered with us to bring its Donor Experience Summit (DXS) to London for the first time—expanding a program we’ve supported and evolved together four times since 2024.
DXS has become known for its thoughtful, attendee-first approach in Brooklyn, where each event is designed to feel personal, considered, and welcoming. In London, the goal was not to replicate the event exactly, but to carry that same level of care into a new setting—ensuring every attendee felt just as seen and valued.
Whoa Events led planning and execution from end to end, translating a well-established experience into a new market while maintaining the integrity and intention behind it.
Scope of Work
Venue sourcing & contract management
Run of show management
Attendee logistics, including travel support and rooming lists
Vendor sourcing & coordination with local London partners
Custom gifting & branded materials sourcing
Budget management and reconciliation
On-site execution & program management
Execution Highlights
Translated a multi-year, repeat program into an international setting while preserving its core experience
Sourced and coordinated branded attendee gifting, including custom dopp kits and pre-embroidered hats, ensuring each item was ready upon arrival
Navigated international logistics and vendor coordination seamlessly, maintaining a smooth on-site experience
Managed details behind the scenes to allow the experience to feel effortless for attendees
Outcomes
Expanded DXS to London, reaching a new audience while successfully translating an established program into a new market
Reinforced Fundraise Up’s position as a thought leader in the nonprofit space
Strengthened a trusted, long-term partnership through consistent delivery
Delivered a personalized, attendee-focused experience in a new setting
